Unfortunately we will not be able to accept any returns or exchanges unless defective/ faulty items.
This is not due to a lack of care or sympathy but due to an inability and incapacity in the present time.
Current delivery rates are as follow:
Domestic Shipping :
Flat Rate : $8.99
Collection / Pick Up available from Philadelphia, contact us via Email or Text to arrange your collection.
Cancellation Policy
Cancellation can be only made if the item has not been sent.
Lost or damaged item
House of Jilbab is not to be held responsible for any lost or damaged item during transit. For any lost or damaged item during transit, a claim will be made to the delivery service.
A refund will only be made once the delivery service accepted the claim AND resolved it.
Otherwise, the customer will have to accept and be patient with the decree of Allah.
Privacy
Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.